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face massage near me Franklin TN, buccal massage, facial sculpting, facial spa, anti-aging facial, lymphatic drainage face, myofascial facial release, TMJ relief

Policies

CANCELATION & RESCHEDULE POLICY 

We understand that life happens, and sometimes schedules change. At FACE FORM, every appointment is reserved just for you, and last-minute cancellations impact both our team and other guests who are waiting for availability. We kindly ask that you honor your appointment commitment or provide advance notice if you need to reschedule or cancel your spot.​

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To respect the time of our specialists and other guests, we kindly ask that you honor your appointment commitment or provide advance notice if changes are necessary.

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  • 48-Hour Notice
    Cancellations or reschedules within 48 hours of your appointment will incur a fee of 50% of the scheduled service(s).
     

  • 24-Hour Notice or Same-Day Cancellations
    Cancellations or reschedules made within 24 hours, or on the same day, will be charged 100% of the scheduled service(s).
     

  • No-Shows
    Guests who do not show up for their scheduled appointment will be charged 100% of the service cost.
     

  • Frequent Cancellations or Reschedules
    Guests with a pattern of frequent last-minute cancellations or changes will be required to pay a non-refundable deposit equal to 100% of the treatment price for future bookings.

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We appreciate your understanding and cooperation in helping us provide a seamless and stress-free experience for all of our guests. If you have any questions, please feel free to reach out before booking.

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Thank you for choosing FACE FORM —we look forward to taking care of you!

Privacy Policy

Last Updated: September 10, 2025

This Privacy Policy explains how FACE FORM (“FACE FORM,” “we,” “our,” or “us”) collects, uses, and protects personal information when you visit faceformtn.com, book online, receive services at our studio, or otherwise interact with us. By using our website or services, you agree to this Policy. If you do not agree, please discontinue use.

Questions? Contact team.faceform@gmail.com

Studio address: 504 Autumn Springs Court, Suite 29, Franklin, TN.
 

Cookies & Similar Technologies (Website)

Cookies, pixels, and similar technologies
 

Categories:

  • Strictly Necessary (site security, booking flow)

  • Performance/Analytics (site usage, improvements)

  • Functional (remember preferences)

  • Advertising (measure/serve ads, if enabled)

  • Why We Use Them

  • To operate the site and booking flow

  • To understand performance and improve experience

  • To remember choices you make

  • To support marketing/advertising, if enabled
     

Your Choices

  • Manage cookies in your browser settings (some features may not work without certain cookies)

  • Where required by law, non-essential cookies load only after consent (via our cookie banner)

  • You can withdraw consent anytime via Cookie Preferences

  • Where applicable, we honor recognized global opt-out signals (e.g., GPC) and provide a Do Not Sell or Share / Opt Out of Targeted Advertising control
     

Retention

Cookie lifespans vary by type/purpose; non-essential cookies are not set (or are removed) if you decline consent where required

Contact About Cookies

Email: team.faceform@gmail.com

Data Storage, Security & Retention (Privacy Policy Add-On)

Who We Are

FACE FORM (“we,” “our,” “us”) operates faceform.us and provides services at our studio
 

What We Collect

  • Name, phone number, date of birth, email address

  • Booking details and service history

  • Billing/payment details (processed by our PCI-compliant payment processor; we do not store full card numbers)

  • Communications with us (email/SMS)
     

How We Use Your Information

  • To operate the website and booking system

  • To process payments and schedule appointments

  • To send confirmations, reminders, updates, and offers (email/SMS if you opt in)

  • To improve services and guest experience
     

Data Storage & Location

Personal data is processed in the United States by FACE FORM and trusted vendors (e.g., hosting, booking, payments)

Some vendors may process data in other countries with appropriate contractual safeguards
 

Retention

We keep personal data only as long as necessary for services, accounting/tax/legal obligations, dispute resolution, and enforcement of agreements

When no longer needed, we delete or de-identify information per our retention practices
 

Security

  • We use reasonable administrative, technical, and physical safeguards to protect data

  • No method of transmission or storage is 100% secure

  • Your Choices & Rights

  • Request access, correction, or deletion of your information (subject to legal limits)

  • Opt out of marketing emails at any time (unsubscribe link)

  • For SMS, reply STOP to unsubscribe, HELP for help (message/data rates may apply)

  • For advertising/targeting, where applicable, use our Do Not Sell or Share / Opt Out of Targeted Advertising control or email us

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Email & SMS

  • Emails identify the sender and include an unsubscribe option

  • SMS is sent only if you opt in; frequency varies; standard message/data rates may apply

  • Reply STOP to unsubscribe

  • Sharing of Information

  • We do not sell or rent personal data

  • We share data only with trusted service providers (payments, hosting/IT, communications/scheduling) and as required by law

  • Providers must safeguard your information and use it only to perform services for us

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Children’s Privacy

  • We do not knowingly collect data from children under 13

  • If you believe a child has provided personal data, please contact us to delete it

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International Visitors

If you access our site from outside the U.S., your data may be transferred to the U.S. and processed under U.S. law with appropriate safeguards where required
 

Do Not Sell/Share & Targeted Advertising (if applicable)

Where required by law, we offer a Do Not Sell or Share / Opt Out of Targeted Advertising option and honor recognized global opt-out signals.
To exercise this choice, use the control on our site or email team.faceform@gmail.com

Disputes

Contact us first to resolve concerns. If unresolved, disputes may be handled under our Terms (informal resolution, then binding arbitration in Williamson County, TN)
 

Changes to This Notice

We may update these practices; changes will be posted with a new “Last Updated” date

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Contact

FACE FORM

504 Autumn Springs Court, Suite 29, Franklin, TN

Email: team.faceform@gmail.com

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